Get Started With Our Onboarding & Training Services For Your ShipStation Software

At ShipStation, our mission is to help you become exceptionally efficient in all your shipping endeavors. Customize your account on your own, or choose from our suite of advanced Implementation, Training, Integration, and Consulting services and let our team of experts customize the product to suit your unique business needs.

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  • Overview
  • Implementation
  • Training
  • Integration
  • Consultation
Implementation Services

Maximize the value of ShipStation's easy-to-use, scalable product by getting the implementation tuned to your business needs.

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Training Services

Streamline your users' knowledge of ShipStation through dedicated training and education within your own environment.

Learn more about our training services
Integration Services

Ensure your third-party connections are configured and aligned to make the most of your workflow and drive your overall business operation.

Learn more about integration services
Consultation Services

Dive into your business operations across people, processes, technology, and metrics to ensure you can manage your business with efficiency and scale for the future.

Learn more about consultation services

Maximize the value of ShipStation's easy-to-use, scalable product by getting the implementation tuned to your business needs.

Quick Launch

$1000*

For merchants looking to ship as soon as possible with ShipStation

  • Connect and configure your selling channels
  • Connect your carrier accounts
  • Configure document options including labels and packing slips
  • Configure ship from location(s) and return addresses
  • Review setup configuration
  • Ship your first package

*  Available only for NEW ShipStation customers

Select Plan

Optimize

$2,500*

For merchants with complex fulfillment processes looking for more expansive features

  • Everything from the Quick Start plan
  • Create advanced user roles and permissions
  • Configure automation rules with associated service mapping and shipping presets required to execute rule
  • Review expanded configuration settings
  • Verify rule setup and execution

*  Available only for NEW ShipStation customers

Select Plan

Turn Key

$3,500*

For merchants looking for a fully configured and optimal setup of ShipStation

  • Everything from the Optimize plan
  • Configure product automation rules with associated service mapping and shipping presets required to execute the rules
  • Review product settings and rule setup
  • Verify product rule execution

*  Available only for NEW ShipStation customers

Select Plan

Streamline your users' knowledge of ShipStation through dedicated training and education within your own environment.

General User

$1,000*

For users fulfilling orders and executing operational fulfillment processes

  • Introduction to ShipStation navigation and processing an order from start to finish
  • Order management and effective methods to improve efficiency and reduce overall processing execution
  • Expanded review of order details, automation basics, and other tools to enhance processing efficiency

*Live remote and up to 5 users

Select Plan

Administrator

$1,500*

For users managing all aspects of day-to-day operations and ShipStation configuration

  • ShipStation overview, navigation, and order processing from start to finish
  • ShipStation account settings, store setup options, and carrier overview
  • Order details and comprehensive automation deep dive to improve efficiency
  • Order management and bulk processing operational review and process execution
  • User setup, management, permissions, and role definition overview

*Live remote and up to 5 users

Select Plan

Full Suite

$2,000*

Full training for both user types to join common sessions on efficiency and knowledge sharing

  • ShipStation account settings, store setup options, and carrier overview
  • Expanded review of order details, automation basics, and other tools to enhance processing efficiency
  • Detailed review of order management and bulk processing
  • Walk through of order processes and identification of effective methods to improve efficiency
  • User setup, management, permissions, and role definition overview

*Live remote and up to 10 users

Select Plan

Ensure your third-party connections are configured and aligned to make the most of your workflow and drive your overall business operation.

ODBC Integration

$1,000

Provides the required elements to integrate a Merchant database with ShipStation

  • Conduct an initial remote consultation meeting
  • Provide recommendations for table optimization to be completed by Merchant
  • Connect and configure ShipStation ODBC client after the table optimization has been completed
  • Monitor and assist with first successful order import via the ShipStation ODBC Connector
  • Verify successful postback of shipment information to database after first successful label creation
Select Plan

Acumatica Integration

$2,000

Assists Merchants with integrating Acumatica third-party software with ShipStation

  • Provide an initial questionnaire to gather Merchant details
  • Conduct initial remote consultation meeting to review questionnaire and identify of the orders/shipments are ready for export
  • Setup the store configuration to Acumatica
  • Update time zone setup and store name
  • Test and verify orders
  • Test and verify label creation
  • Conduct configuration walkthrough
  • Training session
Select Plan

Dive into your business operations across people, processes, technology, and metrics to ensure you can manage your business with efficiency and scale for the future.

Hourly Consulting

$150/hour

Consult with a ShipStation Expert on a per hour basis, discussing items like:

  • Review current ShipStation configuration
  • Assess current shipping workflows and ShipStation usage and recommendations
  • ShipStation configuration updates, verification, and training
  • Technical integrations with ShipStation
Select Plan

Reconfiguration

$750*

Your business has grown and it’s time for your process and configuration to reflect that.

  • Meet with a ShipStation Expert remotely to discuss changes in your business requirements, review current configuration, identify areas of focus, and determine reconfiguration requirements
  • Collaborate with a ShipStation Expert to implement changes to improve upon and update current processes and procedures to reflect industry best practices focusing on efficiency and effective processing based upon your unique business needs
  • Execute on your updated system configuration with the support of your ShipStation Expert to ensure everything is working as expected

* This service is for established ShipStation customers looking to reconfigure their existing account

Select Plan

Platform Optimization

$2,000*

Expert-led deep dive into your existing configuration and processes

  • ShipStation Expert will attend a virtual onsite tour, review and assess your account, focusing on workflow and day-to-day use of ShipStation
  • ShipStation Expert will pre-review your account settings and configuration, provide recommendations for best practices and workflow changes, and discuss product updates to best fit your needs, focusing on scalability and ongoing success
  • After determining the best system configuration and workflow updates to meet your needs, your ShipStation Expert will configure your account to ensure our process is saving you time, money, and is scalable long term

* This service is for established ShipStation customers looking to reconfigure their existing account

Select Plan

Contact Us to Get Started

  • Please note for a specific support request, email [email protected] or find additional guidance at: ShipStation Support Services.